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Frequently Asked Questions 

Chic clarity. Thoughtfully answered.

✧ SHIPPING

Standard Shipping

$5 flat rate · Free on orders over $99

 

Processing Time

Please allow 3–7 business days for your order to be carefully prepared.

 

Delivery Time

Once shipped, orders typically arrive within 3–7 business days.

 

Expedited Shipping

Available upon request.

Email hello@theelocincompany.com for rates and details.

 

✧ RETURNS & SATISFACTION

We do not currently accept returns.

 

That said, your experience matters deeply to us. If something about your order doesn’t feel right, please reach out. We’ll always do our best to make things chic, thoughtful, and right.

 

hello@theelocincompany.com

✧ BULK & CUSTOM ORDERS

Planning an event, client moment, or meaningful occasion?

We offer bulk and custom Chic Notes™ designed with intention.

 

For inquiries, email: hello@theelocincompany.com

 

Still have questions? We’re always happy to hear from you.

Where Style Speaks and Stories Are Told 

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